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Frequently Asked Questions
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Ordering Online: Placing an order online is as easy as pointing and clicking. Simply click the
"Add to Cart" button for the item you wish to order. A pop up window should open and give you
the option of immediate check out, or continue shopping. If you choose to continue shopping you
can return to your shopping cart at any time by clicking on the "View Cart" button located at the
top and bottom of every page on this site. Our online payment system is powered by Paypal, the
most secure way to send payment online. When placing an order online you may use the
balance of your Paypal account, a credit card or an e-check. Iowa residents must add 7% sales
tax.
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Ordering by Mail: If you prefer, you may place your order by mail using a Visa, Mastercard,
check, or money order. Make checks or money orders payable to "MRE." You may view a
printable mail order form from our web site or you may write down the information on a sheet of
paper. Be sure to include the address that you want your order shipped to, the item numbers and
shipping and handling charges. See the paragraph below for calculating shipping and handling
charges. Iowa residents must add 7% sales tax. Send orders to:
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MRE
PO Box 47
Grinnell, IA 50112
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Shipping and Handling: Most orders within the United States are shipped with Media Mail
(standard shipping). Typical delivery time is three to seven business days. If an item is back
ordered or if a delay in processing the order is expected, an email will be sent to notify the
customer, provided that a valid email address was provided to place the order. Priority Mail
shipping is also available within the United States for an additional $3.00 and typical deliver time
is two to three days. Our ordering system through paypal automatically sends tracking
information to customers once an item is shipped. Shipping and handling charged are
automatically calculated for orders placed online and are based on the following:
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Standard Shipping - S&H
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Priority Shipping - S&H
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1 Item -
2 Items -
3 Items -
4 Items -
5 or more items -
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$4.95
$6.95
$8.95
$10.95
$12.95
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1 Item -
2 Items -
3 Items -
4 Items -
5 or more items -
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$7.95
$9.95
$11.95
$13.95
$15.95
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International Shipping: We offer world wide shipping services. International orders are
normally shipped with Global Priority Mail unless it is unavailable to an area or region. All
international orders must be paid with Paypal and ordered through our web site or purchased
from our Ebay store. Checks or money orders drawn on non-US banks will not be accepted.
International shipping and handling charges are based on the following:
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Europe, Asia, Japan, Australia, Brazil
and most other regions
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Mexico or Canada.
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1 Item -
2 Items -
3 Items -
4 Items -
5 or more items -
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$10.95
$12.95
$14.95
$16.95
$18.95
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1 Item -
2 Items -
3 Items -
4 Items -
5 or more items -
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$14.95
$16.95
$18.95
$20.95
$22.95
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Sales Tax: Iowa residents must pay 7% sales tax. Sales tax is charged to subtotal and
shipping and handling fee.
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Return Policy: If for any reason you are not completely satisfied with items purchased,
you may return them for up to 7 days and the purchase price will be refunded.
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Contact Us: If you have any questions or comments regarding your order please email
us at: customerservice@mre-books.com.
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